Last Updated: September 2026
1. Introduction & Data Controller
Welcome to marketicious.com. We are committed to protecting your personal data, maintaining transparency, and respecting your privacy. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your personal information when you visit our website, submit inquiries, or purchase our services and digital products (online courses, PDF guides, consultation packages).
Our operations comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation — GDPR) and applicable Romanian data protection laws.
Data Controller Identification:
- Legal Entity: Marketicious SRL
- Tax ID: 49653029
- Registered Office: Bucharest, District 2, Romania
- Data Protection Contact Email: hello@marketicious.com
- Phone: +40 762 614 631
2. Personal Data We Collect
We may collect and process the following categories of personal data depending on how you interact with our website:
- Contact & Identification Data: Full name, email address, phone number, and postal/billing address provided when submitting contact forms or placing an order.
- Professional & Business Information: Job title, company name, industry, and project brief details shared during consulting requests.
- Billing & Invoicing Data: Company details, CUI/VAT ID, registered address, and bank payment confirmation details necessary for issuing fiscal invoices under Romanian law.
- Technical & Browsing Information: IP address, browser type and version, device identifier, time zone settings, operating system, network location, and page navigation patterns.
- Marketing & Communication Preferences: Your explicit choices regarding receiving newsletters, promotional offers, or educational marketing material.
3. Purposes and Legal Bases for Processing (GDPR Art. 6)
We process your personal data strictly for legitimate operational purposes under the following legal grounds:
- Contract Performance (Art. 6(1)(b) GDPR): To process online orders, deliver digital PDF courses/materials, grant download access, and execute service agreements.
- Legal Obligation (Art. 6(1)(c) GDPR): To comply with tax, fiscal, and accounting legislation in Romania (e.g., issuing invoices and storing transaction records).
- Legitimate Interests (Art. 6(1)(f) GDPR): To maintain website security, prevent fraud, optimize performance, and handle customer inquiry communications.
- Consent (Art. 6(1)(a) GDPR): For sending newsletters, promotional emails, or non-essential analytical cookies. You may withdraw consent at any time without affecting prior lawful processing.
4. Online Payments & Data Sharing
We do not sell, rent, or trade your personal data. We disclose information strictly to authorized third-party service providers (Data Processors) under binding confidentiality agreements:
- Payment Gateway (NETOPIA Payments): Online card transactions are processed securely by NETOPIA Financial Services S.R.L.. Marketicious SRL does not store or process sensitive debit/credit card numbers. Card data is submitted directly to NETOPIA’s encrypted 3D-Secure environment.
- Hosting & Technical Infrastructure: Server providers, web hosting, and technical maintenance partners (e.g., WebHive).
- Analytics & Marketing Tools: Analytics platforms (Google Analytics, Meta Pixel) used to monitor website traffic and performance (subject to cookie consent).
- Public Authorities: Legal or law enforcement entities when required by mandatory legal statutory provisions in Romania.
5. International Data Transfers
Where third-party service providers (such as Google or Meta) transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented, including standard contractual clauses (SCCs) approved by the European Commission.
6. Data Retention Period
Your personal data is stored only as long as necessary to fulfill the purposes for which it was collected:
- Financial & Invoicing Data: Retained for 10 years in accordance with Romanian fiscal and accounting laws.
- Contract & Customer Orders: Retained for the duration of the contract plus statutory limitation periods (typically 3 years).
- Contact Inquiries & Support Messages: Retained for up to 3 years from the last interaction.
- Marketing & Newsletter Subscriptions: Retained until you unsubscribe or withdraw your consent.
7. Data Security Measures
We implement technical and organizational security measures (SSL encryption, secure firewalls, restricted administrative access, regular system updates) to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission can be guaranteed 100% immune from security breaches.
8. Your Rights Under GDPR
As a data subject, you hold the following statutory rights under GDPR Articles 15-22:
- Right of Access: Request confirmation and a copy of your personal data held by us (Art. 15).
- Right to Rectification: Request correction of inaccurate or incomplete data (Art. 16).
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data where legal grounds apply (Art. 17).
- Right to Restriction of Processing: Request temporary block on data processing (Art. 18).
- Right to Data Portability: Receive your data in a structured, machine-readable format (Art. 20).
- Right to Object: Object to processing based on legitimate interests or direct marketing (Art. 21).
- Right to Withdraw Consent: Revoke consent at any time without retroactive effect (Art. 7(3)).
To exercise any of these rights, please submit a written request to hello@marketicious.com. We will respond within 30 days.
9. Right to Lodge a Complaint (ANSPDCP)
If you believe your personal data processing infringes GDPR regulations, you have the right to lodge an official complaint with the national supervisory authority in Romania:
Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Bulevardul General Gheorghe Magheru nr. 28-30, Sector 1, Cod Poștal 010336, București, România
Website: www.dataprotection.ro
Email: anspdcp@dataprotection.ro
10. Cookies Policy
Our website uses cookies and similar tracking technologies to distinguish you from other users, optimize browsing performance, and analyze site metrics. For detailed information on cookie types, purposes, and consent settings, please consult our dedicated Cookie Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Controller:
Marketicious SRL
Email: hello@marketicious.com
Phone: +40 762 614 631
Address: Bucharest, District 2, Romania